Information We Collect
We collect personal and health-related information to deliver in-home healthcare services through the Georgia Pediatric Program (GAPP). This may include names, contact details, dates of birth, Medicaid ID numbers, emergency contact information, and medical records such as diagnoses, treatment plans, and physician referrals. We may also collect information from visitors to our website, such as IP addresses, browser types, and usage data.
How We Use Your Information
The information we collect is used solely to support our mission of delivering quality home healthcare services. Specifically, we use your data to:
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Coordinate and provide appropriate in-home care.
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Complete and manage applications for the GAPP program.
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Communicate with you regarding care plans, schedules, and updates.
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Submit required information to Medicaid and other relevant agencies.
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Respond to inquiries and improve our services.
We may also use limited website data to monitor traffic and enhance user experience.
Information Sharing
Safe Haven Care does not sell or rent your personal information. We may share your data only in the following situations:
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With healthcare providers directly involved in your child’s care.
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With Medicaid and GAPP administrators for eligibility, billing, or verification.
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With government agencies or regulators if legally required.
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With trusted third-party vendors or contractors who assist in service delivery, under strict confidentiality agreements.
All shared data is transferred securely and only when necessary.
Safeguarding Your Information
We are committed to maintaining strong security measures. Your personal and health data is stored in secure systems with physical, electronic, and administrative safeguards in place. We limit access to only authorized personnel who require the information to perform their duties.
Your Rights
As a parent or guardian, you have the right to:
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Request access to your or your child’s health records.
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Correct inaccurate or outdated information.
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Withdraw consent to data collection and use, where allowed.
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File a complaint if you believe your privacy rights have been violated.
Requests can be submitted in writing to our office using the contact details below.
Third-Party Links
Our website may contain links to other websites not affiliated with Safe Haven Care. We are not responsible for the privacy practices of these external sites.
Children’s Privacy
We serve children and young adults under 21. All information is collected with parental or guardian consent and used strictly for care coordination and service delivery.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.